Privacy Policy

Introduction

Welcome to "Lineage Mastery". We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

"Lineage Mastery" provides motivational content, business coaching and training courses. For the purposes of data protection laws, we are the data controller.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information:

Name, email address, phone number, postal address, and other contact details.

Professional Information:

Job title, company name, and industry.

Financial Information:

Payment card details for processing transactions.

Technical Data:

IP address, browser type, time zone setting, location, and other technology on the devices you use to access our website.

Usage Data:

Information about how you use our website, products, and services.

Marketing and Communications Data:

Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use your data for the following purposes:

Service Delivery:

To provide you with the motivational content and business coaching courses you have requested.

Customer Support:

To manage your queries, complaints, and feedback.

Payments:

To process transactions and manage your payments.

Communication:

To send you service-related emails and notifications.

Marketing:

To send you promotional materials, newsletters, and other information about our services that may be of interest to you.

You can opt-out at any time.

Website Improvement:

To improve our website and services by analysing how you use our site.

Legal Compliance:

To comply with legal obligations and defend our legal rights.

Legal Basis for Processing Your Information

We rely on the following legal bases for processing your personal data:

Performance of a Contract:

When we need to process your data to fulfil a contract with you.

Consent:

When you have given us explicit consent to process your data for specific purposes.

Legal Obligation:

When we need to comply with a legal or regulatory obligation.

Legitimate Interests:

When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Sharing Your Information

We may share your personal data with the following:

Service Providers:

Third parties who provide IT and system administration services.

Payment Processors:

Companies that process payments on our behalf.

Professional Advisers:

Including lawyers, bankers, auditors, and insurers.

Regulatory Authorities:

Where we are required to do so by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

If this changes, we will ensure your data is protected by requiring the recipient to follow the same standards as required under UK GDPR.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

These include the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Email:

[email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and where appropriate, notified to you by email.

Please check back frequently to see any updates or changes to our Privacy Policy.

This Privacy Policy was last updated on [05/11/2024].